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Frequently Asked Questions

Answers to all the common questions and more. If you still have questions, contact me directly. 

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General Information

Originally, I was called FeistySpinach on Roblox, but “feisty” can swing from spirited to a tad too spicy. So I decided to switch to “brainy” – because munching on spinach gives you a tonne of brain-boosting antioxidants like lutein, keeping your mind sharp and focussed!

Roblox is a global platform where millions of people gather together every day to imagine, create, and share experiences with each other in immersive, user-generated 3D worlds. The types of gameplay on Roblox are just as limitless as the imagination of the creators themselves.  

Click here for the Roblox ‘Parents’ page, a useful resource they’ve created for anyone new to Roblox!

Here’s a quick link to explore all my games on Roblox. 

Make sure to join our group too! By joining, your child will enjoy special features like increased run speed in the game. Plus, it allows me to send Robux to your child during their sessions for completing any Maths activities or challenges they’ve taken part in during my Roblox Maths Classes. Keep in mind, that there’s a two-week waiting period before I can start sending Robux, so the sooner you join, the sooner the fun and rewards begin!

To set up a Roblox account for your child in advance follow the Roblox account set-up guide. To ensure their safety on Roblox outside of my lessons, please read my safety guide on Roblox.

Studies show that playing video games with mathematical concepts has an overall positive influence on children’s academic performance. Children who play Maths video games grasp complex Maths concepts easier than those engaged in traditional teaching methods. Video games offer fun rewards and helpful tips which enhance learning motivation.

Researchers also concluded that playing Maths video games lowers Maths Anxiety as they lack judgement, criticism and direct comparison which often happens at schools.

Yes, I do! I specialise in working with students who learn differently, regardless of any labels. Just let me know beforehand so that I can make any possible changes to the class and how I teach it to accommodate your child. I’ll do my level best to ensure they have a comfortable, enjoyable and effective learning experience.

BrainySpinach Maths is ADHD, ASD, PDA & Dyscalculia friendly. As a certified educator with years of SEND experience, I designed my Classes to support diverse learning styles. I use gentle, engaging methods to help children focus and thrive on their educational journey.

Roblox tutoring is perfect for kids who see the world a little differently, especially those who learn from home.

I use interactive, engaging teaching methods which ensure that all students stay fully engaged and enjoy their educational experience. It helps tremendously those who may struggle with traditional learning environments. By blending games with learning, I use the excitement of gaming to help students stay focussed and grasp complex Maths concepts. It’s like playing in a Maths playground where learning is both fun and effective.

My approach to teaching is based on principles of both special education and homeschooling/ home education. I focus on playful learning and projects where kids can explore at their own pace. It’s all about having fun while learning Maths.

Safeguarding

During each class, I actively monitor all in-game activities to ensure a safe and respectful environment. If any student exhibits poor behaviour, they will receive one warning; continued issues will result in a ban. Examples of such behaviour include:

  •         Purposefully and repeatedly interrupting others
  •         Inappropriate use of chat
  •         Disrespectful language or gestures
  •         Sharing inappropriate content


During sessions, I give you and your child access to free (for them) private servers that I create, so that only they and my other students can access the game with them. Finally, I have a feedback button in-game where players can report poor behaviour as it happens, and I can take action!

For more info, read my safeguarding policy, as well as the reporting form.

Students under the age of 18 must be represented by a parent or legal guardian who gives consent for them to enrol in a class delivered by me. I am not responsible for any dispute between a person under the age of 18 and a parent or guardian.

Online Tutoring & Classes

Online tutoring with me is like having your child’s favourite family-friendly YouTuber turn into their personal Matha teacher, right in your living room! The sessions are typically lively and engaging, designed to make learning feel like a fun interactive show. 

To see how I make Maths exciting and to enjoy some educational (or just plain fun) content that your child will love – check out my YouTube channel!

After years of teaching both in-person and online, I’ve seen firsthand that online tutoring often proves more effective for many students. They get to learn and play in the cosy comfort of their own home and find sessions highly interactive & fun without being overwhelmed by the usual classroom distractions. Kids also get to make new friends they wouldn’t have met at school from all over the country, broadening their horizons. This blend of comfort, excitement, and social expansion is a game-changer in a child’s learning journey.

Our Maths classes are designed primarily to make learning Maths through Roblox a blast! The goal is simple: if your child has fun and enjoys the Maths-related content, then the class has been a huge success!

This approach draws on my background in special education and the homeschooling & home education philosophy – using playful learning methods and self-directed projects. This allows children to follow their own interests and learn at their own pace.

For Maths Missions class, where children focus on learning specific concepts like addition or fractions, the focus is on improving those skills. Your child will engage with these concepts at their own level, progressing in a way that’s both enjoyable and engaging.

Our fun Roblox classes are designed to focus primarily on the passive learning of essential skills through play and active enjoyment!

Our classes vary in length between 25 and 60 minutes, depending on whether or not written feedback is being created at the end of the Class. For full details on the length of each Class, please check out the dedicated Class page!

I used to run some Roblox Maths Classes for up to 90 minutes. Unfortunately, I found it was hard to keep up the exciting gameplay consistently for that long, which then would often lead to my students disengaging towards the end of the session. Most learning was always done in the first 20-30 minutes, so I figured that would be the best session length going forward!

Additionally, shorter lessons are highly beneficial for younger students and those with difficulties concentrating for longer periods. They are also much easier to squeeze into a busy homeschooling and home education timetable!

If the booked Class hasn’t begun, then I’m more than happy to switch your child to another class if the time, day, or content doesn’t quite suit your child! Just let me know, and I’ll see what I can do for you. However, I won’t be able to refund the Class if it’s already taken place, as that place could have been given to another child.

Since all sessions are pre-booked with multiple children attending, I will not be able to reschedule due to your child’s absence, if the Class has already happened.

However, if it’s more than 24 hours before the Class has begun, I’m more than happy to book them into another class, so long as you let me know prior to then!

If your child can’t attend a class for any reason, please let me know as soon as possible. I require a minimum of 24 hours’ notice before the Class starts, to refund you without incurring a charge.

If you are cancelling less than 24 hours until the start of the first session, then I will only be able to refund 50% of the original price of the course.

If you are late or not able to attend one or more of the sessions, no partial refunds will be given for sessions not attended. Any missed time during the session due to the student’s late arrival will not be made up.

Technical Aspects

Online tutoring is simple to set up! You’ll need a reliable high-speed internet connection and a computer equipped with a webcam and microphone – most modern computers have these, but it’s good to test them beforehand.

We use LessonSpace, an interactive online whiteboard and video calling platform, best experienced through the Google Chrome browser. Make sure to update Chrome to the latest version for optimal performance. If you’d like to test LessonSpace beforehand, let me know and I can provide a test space for you to try!

For detailed guidance on how to prepare for your first Class, please have a read through the setup guide I’ve put together. If you encounter any issues or have questions, feel free to reach out to me via email or WhatsApp.

Besides having Roblox and a browser to use, nothing at all!

The very first step I always recommend is to simply refresh the page or close the internet browser you’re using completely and then rejoin.

If refreshing the page didn’t solve the occurring issue, it might be the browser you are using. Lessonspace works best on Google Chrome, but it also works well on Mozilla Firefox from my experience. The most bug-filled experience is typically on Safari, the default browser on Apple products – I highly recommend downloading Google Chrome or Mozilla Firefox if you are planning on using that.

If your microphone and/or webcam don’t seem to be working, it’s most likely because your browser has blocked the use of it. Normally you can resolve this by clicking on the button just to the left of where it says “thelessonspace.com”, and toggling the device not working back on.

FAQ

If you’re struggling to connect your device to Roblox and/or LessonSpace, it might be that your bandwidth is low – please try the following instructions provided by Google.

I highly recommend having at least 25 Mbps download speed and 3Mbps upload speed, or 10 /2 at the absolute minimum.

If you find your speed is lower than this, you can do multiple things – move the router at least 50cm away from any other electrical device, close down other tabs or program on the device you’re using for Classes, or even switch off other devices hogging bandwidth during the Class.

If you’re facing Roblox set-up challenges or technical difficulties, don’t hesitate to join one of my free Tech Help sessions.

If something that isn’t listed here has gone wrong, please join one of my free Tech Help sessions so we can figure out how I can help. Alternatively, get in touch with me via email or WhatsApp, and I will respond as soon as possible!

Payments

To see any up-to-date cost for each Class, click here, and select the Classes you’re interested in to be taken through to its dedicated page.

I collect all payments through Stripe, prior to a Class taking place.

Honestly, I wish I could deliver all of my Classes for free, in just the same way my games on Roblox are free to use, and always will be. A lot goes into creating those games though, as well as my Classes – I have a wonderful team working with me behind the scenes (I’m not just a one-man band anymore), and that’s how I’m able to deliver an even better learning experience than ever before.

I also don’t want to be cliché and cite the cost of living crisis as a reason, but inevitably it’s meant increased costs across the board in delivering all of my services. I can’t escape that, much as I’d like to, and I promise I’m doing my best to keep things as affordable as possible whilst maintaining the high quality and fun my Classes are known for.

Yes, you can check out all our special offers here.

While we don’t always offer ongoing discounts, it’s important to me that learning opportunities are accessible. That’s why the games I create on Roblox are completely free to play and always will be. They include lots of helpful tips and content, so even if our classes aren’t in the budget right now, your family can still enjoy and learn from what we’ve made available for free.

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